Category: Bi-weekly Team Insights

  • Climbing the feedback ladder: Where does your team stand?

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    A few years ago, I worked with a finance leadership team that aimed to enhance their willingness, openness, and comfort level by giving and receiving transparent and constructive feedback. The CFO recognized a gap in the team’s ability to appreciate the value of constructive feedback and learn from one another. He had unsuccessfully attempted to…

  • Competency Trust: Tips to Create Action

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    Competency Trust is one of the four types of trust in teams we introduced in our introductory article on team trust (see Trust, the Foundation of Enduring Peak Performing Teams). At a basic level, Competency Trust refers to the absolute belief that each team member has the competencies, experience, skills and knowledge to achieve the team’s…

  • Accountability Trust: A Must-Have to Achieve Results 

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    Before returning home after being away on business, your five-year-old son or daughter asks you for a gift that can only be found in the city from which you are returning. You make a promise to bring home something special. Wouldn’t you do anything possible to keep that promise?  If it required you to run…

  • Transparency Trust: Ways to Improve and Promote

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    Imagine a work environment where your team is forthcoming with information. Team members don’t hold back what they are thinking and, in some cases, may even overcommunicate. Colleagues express their opinions candidly, whether positive or negative, and even feel comfortable doing so. Meetings are engaging and at the end, nobody feels as if thoughts remain…

  • Intention Trust: How to Detect and Grow?

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    In our introductory article on team trust, we discussed four types of trust within teams. The first type we delve into in more detail is “Intention Trust.” We start with Intention Trust. While it is not necessarily the most important kind of trust, it is generally the most thought about when someone says, “we trust…

  • Why Your Team Needs Team Norms

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    Does your team have acceptable, and universally agreed upon behaviors? I invite you to ask your team members three questions: If you get similar answers from your colleagues, you have likely taken the time to establish some kind of agreement or have set expectations for behaviors in your team.  Team norms are agreed-upon behaviors that…